Challenges faced by Sales Departments without a process-based approach
Sales reps waste time on handling the system instead of conducting negotiations
Slow on-boarding of new joiners. Successful sales in the first month are a chance event rather than business as usual
Sales reps tend to choose easy wins instead of top-priority customers
Sales reps do
anything but negotiations
Few customer touchpoint
No in-house best practice sharing
Head of Sales has to correct errors made by sales reps
Inconsistent sale practices. No effective standard procedures
Analytics is in place but it is not adding value to business
No understanding of pipeline stages that kill conversion rates
No possibility to test different hypotheses and quantify their results
Team management
is based on intuition rather than on figures
Sensei offers a solution
Sensei is a platform to build standard business processes. With our tools, you can design and automate each step of your customer management lifecycle.
With this standard business process, sales reps do not need to take decisions – the process sets out an order-to-cash cycle for them.
Build clear process flowcharts on a user-friendly visual board.
Add tasks, change conditions and dates, set autofill parameters and edit formulas in the constructor.
Get access to 100+ ready-to-use business processes and implement them in two clicks.
BPMN-editor
A tool to arrange staff activities based on a pre-defined priority framework. Sales reps no longer choose a customer – the system assigns customers depending on their priority.
The Head of Sales sets priorities, types of tasks for each particular employee, time intervals and exact deadlines.
New tasks and messages from chats are automatically added to work based on priorities.
When a sales rep strays from the process, the system automatically notifies the Head of Sales.
Sensei Workplaces
The tool provides analytics for each process branch to find and eliminate process errors and bottlenecks.
Run A/B testing to identify the best conversion option.
Track time spent on each element and monitor task performance by process
Analyse employee workload to ensure proper task allocation